Appendix 18 - Training Courses for Staff


Course Duration (week(s)/day(s)) No. of Participants
2019 2020 2021
Induction Course IO Induction Course
(Professional Diploma in Management in Immigration Services and Control for IOs[Remark 1])
25 weeks 165 105 42
IA Induction Course (Professional Diploma in Immigration Services and Control for IAs[Remark 2]) 14 weeks 501 230 135
Development Course Customer Service Workshop 1 day/half day 635 331 222
Mediation and Communication Workshop 2 days 79 38 126
Professional Certificate in Frontline Management in Immigration Services and Control for CIAs
(Fundamental Course for CIA Duties[Remark 3])
2 weeks 51 26 122
Professional Diploma in Immigration Control and Passenger Clearance
(IA Passenger Clearance Course[Remark 4])
7 weeks 395 184 191
IO Consolidation Training 2 days 178 113 79
IO Enhancement Course 1 week 66 0# 59
Mid-Career Development Programme 6 days 134 0# 93
Professional Certificate in Preparatory Management in Immigration Services and Control for SIAs
(SIA Development Course[Remark 5])
1 week/8 days 73 26 67
Professional Certificate in Effective Leadership and Management for Senior Immigration Officer
(SIO Management Competency Course[Remark 6])
1 week 40 20 25
Leadership Breakthrough Course 2 days 68 0# 44
Tactical Training half day to 2 days 355 331 241
Tactical Training (Castle Peak Bay Immigration Centre) 10 days 70 70 0#
Detention Centre Management Course 5 days 70 70 0#
Building a Supportive Team Programme 5 days/2 days 166 0[Remark 7] 44
Workplace Visit 1 day/half day 494 0[Remark 7] -
Workplace Team Building Programme to Control Points[Remark 8] 1 day/half day - - 72
Psychological First Aid Course 3 days 59 28 60
Band Ceremonial Performance Course for Departmental Band[Remark 8] 3 to 5 days - - 97
Chinese-style Foot Drill Training Course[Remark 8] 5 days - - 261
Elementary National Studies and Chinese-style Foot Drill Training Course[Remark 8] 2 days - - 95

Remark(s):

  1. The participants will be awarded “Professional Diploma in Management in Immigration Services and Control for IOs” upon completion of the programme.
  2. The participants will be awarded “Professional Diploma in Immigration Services and Control for IAs” upon completion of the programme.
  3. Course name changed to “Professional Certificate in Frontline Management in Immigration Services and Control for CIAs” since March 2018.
  4. Course name changed to “Professional Diploma in Immigration Control and Passenger Clearance” since November 2019.
  5. Course name changed to “Professional Certificate in Preparatory Management in Immigration Services and Control for SIAs” since March 2018.
  6. Course name changed to “Professional Certificate in Effective Leadership and Management for Senior Immigration Officer” since December 2020.
  7. In light of the COVID-2019 epidemic, the ISITD has suspended the training programme.
  8. Newly introduced in February 2021.