To make all-out efforts to combat the COVID-19 epidemic, the department has been actively participating in various anti-epidemic operations of the HKSAR Government. In support of the risk-based testing strategy, the department deployed manpower and resources to form supporting teams with other disciplinary forces and government departments to assist in executing RTDs in various locations such as Jordan, Chai Wan, To Kwa Wan and Tuen Mun in January and February 2021. In order to minimise the impact on residents in the districts concerned, our officers had to make preparations within an extremely tight timeframe and work overnight to complete the RTD operations at the earliest possible time. A total of 876 officers were deployed to participate in the above operations.
The department deployed about 80 officers to provide administrative support to four Community Vaccination Centres to assist the government in promoting vaccination for all. The department also encouraged its staff to receive vaccination early and timely so as to protect themselves and others.
Since December 2020, the department has been assisting the Centre for Health Protection of the Department of Health (DH) in tracing close contacts of confirmed cases. By making use of the interrogation and investigation experience, our officers conducted contact tracing in a professional manner, and had successfully uncovered the movements of the patients of the first mutant strain case in the community and a related cluster, thus contributing to the cut-off of transmission chains. As at the end of 2021, the total service hours of officers deployed to the Contact Tracing Office reached 137,550 hours, with a daily average of 50 staff members participating in contact tracing. Our officers also continued to assist the DH in making calls to and conducting spot checks on persons under home quarantine so as to ensure that the persons concerned comply with the quarantine orders. As at 2021, over 130 Immigration officers had participated in the related work, in which 12,911 persons under quarantine were spot-checked.
The department has made good use of technology to assist relevant government bureaux and departments in implementing anti-epidemic measures. For instance, the department has incorporated the 'Green' QR code into its immigration control system, a clearance mechanism which enables members of the public to undergo the DH's inspection and the department's clearance procedures at designated counters or e-Channels in one go, thereby shortening their waiting time. The department has introduced various facilitation measures for application for documents and visas, and appealed to the applicants concerned to submit their applications through the department's website or mobile application, etc. in order to avoid the gathering of crowds. Moreover, to support various relief measures introduced by the government under the epidemic, the department also assisted the Treasury in verifying the identity and eligibility of applicants of the Cash Payout Scheme and the Consumer Voucher Scheme so as to speed up the disbursement of cash and consumption vouchers to members of the public.