Appendix 20 - Appreciation and Review Findings on Complaints
(as at 31 December 2017)
Review findings by the Complaints Review Working Party on complaints received from 2015 to 2017
Review Findings |
||||
|---|---|---|---|---|
Year |
Justified | Undetermined | Unjustified | Total No. of Review |
2015 |
3 | 0 | 14 | 17 |
2016 |
5 | 0 | 2 | 7 |
2017 |
3 | 0 | 9 | 12 |