Management and Support Branch

Text Version

- Management and Support Branch
  
  Assistant Director
  (Management and Support)
  
  Mr AU YEUNG Chi-wai, Wilson
  2829 3875
  - Implementation of the overall support programme covering planning and development; human resources management on the disciplined grades; contingency administration; quality assurance and public relations
  - Immigration Service Institute of Training and Development
    
    Commandant
    (Immigration Service Institute of Training and Development)
    3693 8118
    - Development and implementing departmental training and recruitment plan
    - Reviewing and implementing training and career development strategies and policies to meet changing circumstances and operational needs
    - Deployment of service staff
    - Monitoring and handling matters relating to staff performance
  - Quality Assurance Division
    
    Principal Immigration Officer
    (Quality Assurance)
    2829 3847
    - Promoting excellence in service quality
    - Planning and conducting management audit
    - Monitoring and reviewing of complaints from the public, including those relating to persons with disabilities and equal opportunities matters
  - Service Management Division
    
    Principal Immigration Officer
    (Service Management)
    2829 3820
    - Handling matters relating to staff discipline, welfare, public relations, accommodation and service support duties
    - Overseeing equal opportunities matters relating to staff and the needs of persons with disabilities

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