Management and Support Branch (Text Version)

Management and Support Branch
Assistant Director (Management and Support)
Mr AU YEUNG Chi-wai, Wilson (2829 3875)
- Implementation of the overall support programme covering planning and development; human resources management on the disciplined grades; contingency administration; quality assurance and public relations
Immigration Service Institute of Training and Development
Commandant (Immigration Service Institute of Training and Development)
(3693 8118)
- Development and implementing departmental training and recruitment plan
- Reviewing and implementing training and career development strategies and policies to meet changing circumstances and operational needs
- Deployment of service staff
- Monitoring and handling matters relating to staff performance
Quality Assurance Division
Principal Immigration Officer (Quality Assurance)
(2829 3847)
- Promoting excellence in service quality
- Planning and conducting management audit
- Monitoring and reviewing of complaints from the public, including those relating to persons with disabilities and equal opportunities matters
Service Management Division
Principal Immigration Officer (Service Management)
(2829 3820)
- Handling matters relating to staff discipline, welfare, public relations, accommodation and service support duties
- Overseeing equal opportunities matters relating to staff and the needs of persons with disabilities

About Us