Appendix 19 - Appreciation and Review Findings on Complaints
Review findings by the Complaints Review Working Party on complaints received from 2012 to 2014
Review Findings | ||||
---|---|---|---|---|
Year | Justified | Undetermined | Unjustified | Total No. of Complaints |
2012 | 9 | 2 | 27 | 38 |
2013 | 12 | 0 | 20 | 32 |
2014 | 11 | 0 | 13 | 24 |