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Immigration Branch Offices

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Hong Kong Island Travel Documents Issuing Office
Address : 2nd Floor, Harbour Building, 38 Pier Road, Central, Hong Kong
(MTR Sheung Wan Station - Exit E4)

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Working Hours : 9:00am - 4:30pm (Mon - Fri)
9:00am - 12:30pm (Sat)
Closed on Sundays and public holidays
Telephone Number : 2852 3047
General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail : enquiry@immd.gov.hk

The Office provides the following services:

  1. Accepting applications for and issuing of Hong Kong Special Administrative Region (HKSAR) travel documents, including HKSAR passports, Documents of Identity for Visa Purposes, HKSAR Re-entry Permits and Seaman's Identity Books.
  2. All Immigration Branch Offices are using a quota system. Applicants are required to get a quota at the respective office before application. Applicants should make prior appointment before coming to our offices for services. They may use the 24-hour appointment booking system at below to make an advance booking for application within the following 24 working days through the Internet or a touch-tone dial telephone.
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07-04-2025
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Eligible applicants for a Hong Kong Special Administrative Region (HKSAR) passport holding a valid Hong Kong permanent identity card may submit their HKSAR passport applications online or via the Immigration Department (ImmD) Mobile Application.  They may also choose to submit their applications in a self-service manner at the Personal Documentation Submission Kiosk / Travel Document Submission Kiosks installed at the ImmD Headquarters in Tseung Kwan O and seven branch offices during service hours without the need to make an appointment.  

Please note that for replacement of a HKSAR passport which has been lost, damaged, defaced, is not available or requires amendment of personal particulars in the passport, the applicant should make an appointment to apply in person at counter.