Appendix 18 - Training Courses for Staff

No. of Participants
Course Duration
(week)
2010 2011 2012
Induction Course IO Induction Course 23/25 1 21 131 180
IA Induction Course 13/14 2 24 160 185
Development Course SIO Leadership Course /
Management Competency Course 3
1 33 32 20
Lecture on Civil Law4 1 day 1 242 199 -
Stress Management Workshop 1 day - 44 293
IO Management Course/
IO Enhancement Course 5
1 98 - -
IO Consolidation Training 6 2 days 42 21 129
Change Management Workshop 1 day 23 160 -
Tactical Training 1 day 92 288 261
Team Building Programme for Frontline Staff 2 days 175 63 37
Assistant Channel Supervisor Course/ Fundamental Course for CIA Duties 7 2 15 - 13
Mid-Career Development Programme 6 days - 34 127
SIA Efficiency Course 8 1 40 - 20
IA Passenger Clearance Course 7 110 60 191
IA Consolidation Training9 1 146 23 -
Customer Service Training 1 day 189 203 220
Media Training Workshop 1 day - - 78

1. Training duration has been extended from 23 weeks to 25 weeks since January 2010.
2. Training duration has been extended from 13 weeks to 14 weeks since February 2009.
3. Renamed to Management Competency Course in January 2010.
4. Incorporated into IO Induction Course since January 2012.
5. Renamed to IO Enhancement Course in November 2009.
6. Newly introduced in November 2009.
7. Renamed to Fundamental Course for CIA Duties in August 2009.
8. Newly introduced in August 2009.
9. Newly introduced in January 2010.