Our Services

Introduction

Eligible applicants with a valid HKSAR permanent identity card / Acknowledgement of application for a Hong Kong permanent identity card (ROP140/140A) [Acknowledgement (ROP140/140A)] may submit their applications for HKSAR passport and subsequently collect the passports at Immigration Divisions of the Office of the Government of the HKSAR in Beijing (“BJO”), the Hong Kong Economic and Trade Office in Shanghai (“SHETO”), the Hong Kong Economic and Trade Office in Chengdu (“CDETO”), the Hong Kong Economic and Trade Office in Guangdong (“GDETO”) and the Hong Kong Economic and Trade Office in Wuhan (“WHETO”).

Means of Application

Submit Location	Means of Application
Mainland Offices	In person / By post
Immigration Department	Internet/Immigration Department Mobile Application/In person/by Post/ Drop-in

For replacement of passport which has been lost/damaged/defaced/is not available, amendment of personal particulars in a passport or cross linking of passports, applicants are required to submit the applications in person. The Immigration Divisions of the Mainland Offices will conduct initial check on the submitted documents which will be forwarded to Travel Documents and Nationality (Application) Section of Immigration Department for processing. After approval of the applications, the new passports will be sent to the Immigration Division of the respective Mainland Office for issue to applicants.

Documents Required

Forms

Applicants should complete the application forms which should be submitted together with the supporting documents and fee.

Photograph

Three recent colour photographs with white background (Photograph requirements).

Supporting Documents

(a)	Hong Kong permanent identity card / Acknowledgement (ROP140/140A);
(b)	Existing HKSAR passport;

Additional requirements for an unmarried person under 18 years old

(c)	Consenting parent or legal guardian's Hong Kong identity card, valid travel document or other identity document;
(d)	Birth certificate (not required if the applicant was born in Hong Kong) to prove his/her relationship with the consenting parent, or a court order, if applicable, to prove that the consenting legal guardian concerned has custodial rights in respect of him/her;
(e)	Applicants who are still holding a valid Hong Kong permanent identity card for persons under 11 years old, school document (e.g. a Student's Handbook bearing the child's name, date of birth and photograph that should be certified by a chop of the school) or other proof of identity bearing a photograph is required. If such school document or proof of identity is not available, a completed Form for Countersignature (ID641) together with a photocopy of the countersignatory's identity document should be submitted.

For a married person under 18 years old, only his/her marriage certificate (not required if the applicant got married in Hong Kong) is required. Parental or legal guardian's consent or items (c) and (d) are not required.

When submitting the application in person, applicants should bring the application form, his/her valid Hong Kong permanent identity card / Acknowledgement (ROP140/140A), photographs and cheque/bank draft along with the original and photocopies of supporting documents. For postal applications, applicants should send in the application form, photographs and cheque/bank draft along with photocopies of the supporting documents. No cash, no original documents or previous travel documents should be sent along with the application. For applications submitted through the Internet/Immigration Department Mobile Application, applicants should submit the application form and upload a recent colour photograph in plain white background that can meet the standard requirements.

Fee

Applicants should pay the HKSAR passport fee (ID852) and the additional charge for the delivery of the passport from the HKSAR to the Mainland offices.

Application channel	Fee payment by
Internet^	PPS / FPS / Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) / Credit card (VISA, Mastercard, UnionPay and JCB only)
Immigration Department Mobile Application^	FPS / Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) / Credit card (VISA, Mastercard, UnionPay and JCB only)
In person at Immigration Offices in Hong Kong	EPS / Octopus / FPS / Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) / Cash / Cheque
In person at Mainland Offices%	PPS / FPS / Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) / Credit card (VISA, Mastercard, UnionPay and JCB only) / Cheque
By post / Drop-in	Cheque

^Related fees are payable at the time of application by paying online through PPS, FPS, Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) or credit card (VISA, Mastercard, UnionPay and JCB only).  For application submitted through the ImmD Mobile Application, it is payable at the time of application through FPS, Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) or credit card (VISA, Mastercard, UnionPay and JCB only).

%For applications submitted to the Mainland Offices in person, applicants can pay the related fees thereafter when submitting the applications to the Mainland Offices through PPS, FPS, Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) or credit card (VISA, Mastercard, UnionPay and JCB only). Upon receipt of all necessary documents and photograph transferred from the Mainland Offices by the Immigration Department in Hong Kong, a payment link will be sent to the related applicants via email for online payment.

FAQs about Online Payment Service

If the payment is made by cheque, it should be a crossed cheque or a bank draft made payable to “The Government of the Hong Kong Special Administrative Region” in Hong Kong or US dollar. For cheques or bank drafts not drawn on a bank in the HKSAR or in US currency, a bank handling charge is required.

Processing Time

The processing time of a replacement application will normally take 4 to 6 weeks upon receipt of all necessary documents, fee and photograph. The time for forwarding the application and dispatching the prepared passport is excluded.

The Mainland Office will inform the applicant when the new passport is ready for collection.

Arrangement for Collection of the passport

If the applicant submits the application in person at the Mainland Office, he/she may collect the passport in person or authorise in writing (Authorisation Form) a person aged 18 or above to collect the passport at the Mainland Office. Applicant must collect the passport in person at the Mainland Office if he/she has not attended the Office when submitting the application.

For an applicant under 16 years old, the consenting parent or legal guardian ( the one who has signed on the application form) may collect the child’s passport in person or authorise in writing (Authorisation Form) a person aged 18 or above to collect the child’s passport at the Mainland Office. The child must attend the Mainland Office in person either upon submitting the passport application or at the time of passport collection.

The existing HKSAR passport should be produced for cancellation upon collection of the new one. The originals of supporting documents should be produced for verification if only photocopies of them are provided upon application. If only the Acknowledgement (ROP140/140A) was produced/available upon application, the applicant may request the Immigration Department to send the Hong Kong permanent identity card together with the passport to the selected Mainland Office for issue. Upon collection, the Acknowledgment (ROP140/140A) should be returned for cancellation. For applicants who did not make such request, the original Hong Kong permanent identity card must be produced for verification upon collection of passport.

Contact details of the Immigration Divisions of the five Mainland Offices

Office of the Government of the HKSAR in Beijing (“BJO”)

71 Di'anmen Xidajie, Xicheng District, Beijing, China
Postal Code : 100009
Tel. : (86 10) 6657 2880, ext.032 Fax : (86 10) 6657 2830
E-mail : bjohksar@bjo-hksarg.org.cn
Website : https://www.bjo.gov.hk

Hong Kong Economic & Trade Office in Shanghai (“SHETO”)

21/F, The Headquarters Building, 168 Xizang Road (M), Huangpu District, Shanghai, China
Postal Code : 200001
Tel. : (86 21) 6351 2233, ext.160 Fax: (86 21) 6351 9368
E-mail : enquiry@sheto.gov.hk
Website : https://www.sheto.gov.hk

Hong Kong Economic & Trade Office in Chengdu (“CDETO”)

48/F, Office Tower 2, Chengdu IFS, No.1, Section 3 Hongxing Road, Chengdu, Sichuan Province, China
Postal Code : 610021
Tel. : (86 28) 8208 6660, ext.330 Fax: (86 28) 8208 6661
E-mail : general@cdeto.gov.hk
Website : https://www.cdeto.gov.hk

Hong Kong Economic and Trade Office in Guangdong (“GDETO”)

Flat 7101, Citic Plaza, 233 Tian He North Road, Guangzhou, Guangdong Province, China
Postal Code: 510613
Tel. : (86 20) 3891 1220, ext.608 Fax: (86 20) 3877 0466
E-mail : general@gdeto.gov.hk
Website : https://www.gdeto.gov.hk

Hong Kong Economic and Trade Office in Wuhan (“WHETO”)

Unit 4303, Tower I, New World International Trade Tower
568 Jianshe Avenue, Jianghan District,
Wuhan, Hubei Province, China
Postal Code : 430022
Tel. : (86 27) 6560 7300, ext.7334 Fax: (86 27) 6560 7301
E-mail : enquiry@wheto.gov.hk
Website : https://www.wheto.gov.hk