27 November 2017
The Immigration Division of the Hong Kong Economic and Trade Office in Wuhan (WHETO) of the Hong Kong Special Administrative Region (HKSAR) Government commenced operation today (November 27) to provide assistance for Hong Kong residents in the five provinces of Hubei, Hunan, Shanxi, Jiangxi and Henan.
With the Immigration Division at the WHETO now in service, the Hong Kong Immigration Department has five Immigration Divisions operational on the Mainland. The other four are stationed in the Beijing Office (BJO), the Economic and Trade Office in Guangdong (GDETO), the Economic and Trade Office in Chengdu (CDETO) and the Economic and Trade Office in Shanghai (SHETO). The Immigration Divisions provide assistance for Hong Kong residents in distress, covering matters such as loss of identity documents, accidents and casualties, and being arrested or detained for criminal offences. They also provide HKSAR passport replacement services for Hong Kong residents on the Mainland.
Beyond the five provinces covered by the WHETO, the GDETO covers Guangdong, Fujian, Hainan, Yunnan Provinces and Guangxi Zhuang Autonomous Region, while the CDETO covers Sichuan, Guizhou, Shaanxi and Qinghai Provinces as well as Chongqing municipality and Tibet. The SHETO covers Shanghai municipality as well as Zhejiang, Jiangsu, Anhui and Shandong Provinces. Requests for assistance from Hong Kong residents in the remaining 10 provinces, autonomous regions and municipalities on the Mainland will continue to be handled by the BJO.
Contact information for the Immigration Divisions of the five Mainland offices is as follows:
Beijing Office
No. 71, Di'anmen Xidajie
Xicheng District
Beijing, China Postal code: 100009
Phone: (86 10) 6657 2880, ext. 032
Fax: (86 10) 6657 2823
Email: bjohksar@bjo-hksarg.org.cn
Website: www.bjo.gov.hk
Hong Kong Economic and Trade Office in Shanghai
21/F, The Headquarters Building
168 Xizang Road (M)
Huangpu District
Shanghai, China
Postal code: 200001
Phone: (86 21) 6351 2233, ext. 160
Fax: (86 21) 6351 9368
Email: enquiry@sheto.gov.hk
Website: www.sheto.gov.hk
Hong Kong Economic and Trade Office in Guangdong
Flat 7101, Citic Plaza
233 Tian He North Road
Guangzhou, China
Postal code: 510613
Phone: (86 20) 3891 1220, ext. 608
Fax: (86 20) 3877 0466
Email: general@gdeto.gov.hk
Website: www.gdeto.gov.hk
Hong Kong Economic and Trade Office in Chengdu
38/F, Tower 1, Plaza Central
8 Shuncheng Street
Yan Shi Kou
Chengdu, China
Postal code: 610016
Phone: (86 28) 8676 8301, ext. 330
Fax: (86 28) 8676 8300
Email: general@cdeto.gov.hk
Website: www.cdeto.gov.hk
Hong Kong Economic and Trade Office in Wuhan
Unit 4303, Tower I, New World International Trade Tower
568 Jianshe Avenue, Jianghan District, Wuhan, China
Postal Code: 430022
Tel: (86 27) 6560 7300, ext. 7334
Fax: (86 27) 6560 7301
Email: enquiry@wheto.gov.hk
Website: www.wheto.gov.hk
Hong Kong residents who require assistance while outside Hong Kong may also call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department at (852) 1868.