Publications and Press Releases

4 March 2016

The Immigration Department (ImmD) is very concerned about recent public enquiries pertaining to receipt of incoming voice message phone calls purportedly relating to uncollected mail from the ImmD. The call recipient is also requested to provide information by following instructions.
 
An ImmD spokesman today (March 4) reminded the public that the ImmD will not make any pre-recorded voice calls to any members of the public. The public should remain vigilant and verify the identity of a caller when contacted by phone, and should not disclose their personal information to others arbitrarily. If there is any doubt, they should contact the ImmD's enquiry hotline 2824 6111 or email enquiry@immd.gov.hk.
 
The spokesman added that anyone suspecting a scam should immediately report it to the police.